Showing posts with label Ryanair. Show all posts
Showing posts with label Ryanair. Show all posts

Sunday, August 31, 2014

A plane-load of children and a mother's apology for her autistic child


This week Ryanair announced a new “business class” option. A fortnight too late for us: the Gutteridge family has already returned from its holiday in the sun. 

Mind you, I don’t think very many businessmen travel regularly between Luton Airport and Murcia. An awful lot of children do, though. Planeloads of them. 

As we’d been warned about Ryanair’s infamous customer service, I’d bought all the extras: fast track security, ‘Priority Q’ boarding, seats with extra legroom near the front – I’d have prebought the wine and crisps if they’d been offered on the website. 

We’d actually purchased every single business class option, at rather less than the new upgrade price. That Michael O’Leary is a clever businessman.